F.A.Q

Frequently Asked Questions (F.A.Q.)


What is the National Cleaning Service Directory?

The National Cleaning Service Directory shows prospective clients a listing of building maintenance contractors in their area.  At the top of the list are those contractors that are paying members of Clean-Pro Industries, followed by other companies that are available in that area.

Does advertising on the National Cleaning Service Directory really work?

The success rate varies with locations and cleaning needs.  However, numbers of exposures increase the likelihood of bidding opportunities.  Our experience is that once the web search engines “know” a company is available, the web presence of Clean-Pro gives a distinct advantage to gain those opportunities.  Logically, length of time on the directory is an important factor.  
Some members have gotten bidding opportunities within the first week.  Others found that over a quarter they had received over $60,000 in contracts.  One member built over $500,000 in business over a year’s time.  Obviously,  we cannot guarantee results, but Clean-Pro’s web presence and attractiveness to the search engines is a major reason behind the success of some of our members.  We understand how the web works, what prospective clients are looking for, and how to get their inquiries to your virtual doorstep.

If you have an existing website, we can provide a link from our directory to your company’s website, which will increase your company’s website rankings on all the major search engines.    

So the answer is yes, the National Cleaning Service Directory really does work.  The 2010 version has been redesigned to encompass most building maintenance operations and to appear more attractive to prospective clients.  We listened to our existing members and they asked for a wider range of options, and after investing time and dollars, the new directory will be up and running in early December of 2009.

How does the National Cleaning Service Directory work?

The Clean-Pro Industries site is found by all the major search engines.  Clean-Pro has identified the information that search engines, especially Google, look for.  Where we have a member in a city, the search engines place our site very high in the generic search results, usually on the first page.  If we don’t have a member in a city, it may take some time for the search engines to find our listings.  Once found, however, the listing will likely be on the first page of the search results from that point forward.
Search engines constantly update their search criteria, and Clean-Pro updates the information accordingly so that member information can be found.  That’s part of our investment in your success.  

I see three separate levels of membership.  What are the differences between the three?

Bronze and Silver memberships are full memberships with emphasis on the directory listings.  They allow your company to be placed higher in the directory order plus direct links to your e-mail and website.  The Bronze membership provides you with one city and one service listing.  The Silver membership gives you three cities and three service listings.  The Silver Membership also allows Requests for Quotes (RFQs) to be sent directly to your e-mail address from prospective customers.   

The Gold membership gives you the full package.  In addition to the Silver package, you receive 1 more city listing (total, 4) and 7 more service listings (total 10).  You have options for web hosting and website design.  Clean-Pro publications, videos and other products are discounted for purchase.  And, you can speak with an industry expert consultant at HALF of the regular consulting fee. You will also receive a free publication from Clean-Pro Industries, Inc. up to a $59.95 value when you signup for a 6 month commitment. 

I also see other sections in the directory.  What is a Courtesy Listing, a Member Listing, and a Banner?

The Courtesy Listing section is found at the bottom of the page.  Any company can list themselves in this section, with no membership privileges.  Courtesy listings assist the search engines to find building service contractors in every geographical area, thus increasing the numbers of exposures to all listed companies.

The Members Listings are placed at the top of the company listings, showing preference to paying members.

The Banners are paid advertising open to both Members and Non-Members.  Only three banners are placed at the top of every cleaning service listing, and members receive discounts for using these banners.

How can I get my banner on the front page of the State, not just the cleaning service listing?

Every Banner that is purchased for a specific cleaning service, (example Janitorial Service) is automatically rotated with all other cleaning service banners from that state.

Once I sign up how long does it take to get put on the National Cleaning Service Directory?

When your membership is approved and paid for.  You’ll receive a login name and password for your user account.  When you log in, you have full access to all information on your listings and you can make them instantly. 

How do I put a Banner on the National Cleaning Service Directory?

If you would like a banner advertisement we will upload the image from our office, this is service that we do for you, so you can have the best quality image on the directory.  To inquire about a banner please call 503 289 0063 for assistance.

Can I change the information on my account, or do I have to call Clean-Pro?

You have full control over what you want on your directory listing.  A user-friendly options page allows you to change the information without contacting us.  From time to time we may review your information for minor corrections such as spelling, but you have total control over the content.

How long will my listing stay on the National Cleaning Directory?

As long as you like.  Our rate structure allows you to purchase your directory listing for six months, renewable at any time thereafter.  Once your renewal is due the payment gateway will automatically charge your card for the next billing cycle. If your card is declined after a few days the payment gateway will try to authorize your card again, after three times if the authorization is declined, the membership will lapse and the listing will be disabled.

Can I get technical assistance from Clean-Pro?

Absolutely.  Our staff will answer any question you have about your listing and search results.  We are invested into your success and invite your questions and input any time.  Feel free to e-mail us at membership@cleanpro.org or give us a call during our regular business hours (9 AM to 5 PM, Pacific Time) at (503) 289-0063

What other marketing assistance is available?

Clean-Pro Industries has specialists who can prepare brochures, business cards, presentation materials, PowerPoint presentations, multi-media presentations, DVDs, and other promotional material.  It can be tailored to the type of client you are trying to reach, an area, or particular service.  Give us an idea, and at our regular consulting rates we’ll give you some useful tools to promote your business.